Product Designer, The Framing Project · Sydney

I design the systems a business runs on, and I build them.

Since early 2026 I’ve designed and built a framing workshop’s platform: its website, its studios and the internal software behind them. They run as one system, from the studio where a client prices a mirror to the job card, drawings and cutting files on the bench, and went live on 27 October 2026. I started with objects: a wearable ECG, a robot built to clean solar panels and a STEM toy that went on sale.

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five places, one job

web shopenquiry formround mirror 900 mm
CRMemails, a dealRound Mirror - 900
quoting programquote, order, invoiceRND MIRROR 900 DIA
glass order sheetsupplier's spreadsheet1x MIRROR 900 RND
the floorjobsheet, Airtablemirror 900 round

web shop to CRM: copied into a dealCRM to quoting program: keyed againquoting program to glass order sheet: retyped for
the supplierquoting program to the floor: rewritten for
the floor

drawing The Framing Project’s workshop, February to May 2026: one job lived in five places, and at every hand-off it was typed again, by a person or later by a script. On the platform that launched on 27 October 2026, one record holds a new job from enquiry to invoice. A sample job; its details are made up.

Read this figure as text

One sample job, drawn in the five places it lived, with an arrow at each hand-off where it was typed again:

web shop: the enquiry form, which arrived as an email. The job as typed there: round mirror 900 mm.
CRM: the email history and the deal. The job as typed there: Round Mirror - 900.
quoting program: quotes, orders and invoices. The job as typed there: RND MIRROR 900 DIA.
glass order sheet: the glass order, in the supplier's spreadsheet format. The job as typed there: 1x MIRROR 900 RND.
the floor: paper jobsheets, Airtable and memory. The job as typed there: mirror 900 round.

web shop to CRM: copied into a deal.
CRM to quoting program: keyed again.
quoting program to glass order sheet: retyped for the supplier.
quoting program to the floor: rewritten for the floor.

A pen rests at the corner of the page. Drag it to rule a frame round the places (the arrow keys move it and Enter sets the frame), or choose “or draw it for me”. The places inside the frame pull together into one pile. With only some of them inside, the hand-offs to the places left out still cross the frame's line. With all five inside they become one record, the job (round mirror, 900 mm) typed once, with its lines in order: enquiry, quote, order, glass (ordered from the job), workshop (every stage logged), invoice; and no hand-off is left.

The live home page: 'Your vision, made to measure.' over the first of its four room slides, a frameless organic mirror above a walnut vanity, with Design a mirror and Design a frame, under a header with Mirrors, Framing, Trade, Shop and Start designing. — screen The workshop’s home page on a laptop and a phone, from the live site, 29 October 2026.

The live home page on a phone: the organic mirror above a walnut vanity, then 'Your vision, made to measure.' with Design a mirror and Design a frame. — screen The workshop’s home page on a laptop and a phone, from the live site, 29 October 2026.

Reframed

A framing workshop’s site, studios and platform: one system, from enquiry to invoice.

when: 2026, at The Framing Project, Sydney
my part: Architect and builder from May 2026.
with: InTechual Solutions. We built the pricing engine together.
status: Launched 27 October 2026.the old program runs beside it for two weeks

how it came to me

I joined on the CNC and the bench. After the ownership changed in February 2026, Nic, one of the owners, asked me to take the systems on.

Cutover was set for 16 September. It slipped.

2,235

past jobs with usable dimensions, replayed through the new pricing engine before launch.

Replay report, 26 August 2026

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MirrorFactory OS

A shop-floor board for a framing and mirror workshop, built for iPads on the floor.

when: January to July 2026, at The Framing Project. Archived.
my part: Designed it and built it with coding agents, self-initiated.

Black-and-white photograph of the workshop floor: felt-topped benches in front with a drill, tape rolls, spray cans and a mug, lengths of moulding stacked against the back wall, coiled air lines hanging from the roof, and two framers working at benches on either side. — The workshop floor the board was built for. Photograph by The Framing Project.

10 Feb 2026

glass ordered?

0 of 9

drawing The check, drawn as the form it would have needed. There was no such form.

My assistant’s check of the overdue invoices, 10 February 2026, at my request

On 30 June the iPads still weren’t in use; the framers worked from a view on a TV, and in July my pipeline took over feeding it.

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Mini Cyberdeck

A pocket terminal on an ESP32-S3: a two-inch touch screen and eight keys under the thumb, built to keep my Claude Code sessions on standby.

when: 31 August to 24 September 2026, a personal project
my part: The brief, the hardware and the testing on the device. I drew every icon to the pixel. Claude Code wrote the firmware.

The handheld in a hand, close: the eight-tile launcher on its two-inch screen above the matt orange printed case, fingers either side. — In my hand on 30 October, in a test print of its case.

141 commits

between 31 August and 24 September 2026, on six days, 72 of them on 3 September. 140 of the 141 were co-written with Claude Code.

Firmware git log, recounted 29 October 2026

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where I started: objects

Sehat Sathi

A wearable ECG for rural Kutch, in Gujarat, with a shell cut from the region’s embroidery.

when: June to August 2024, UNSW Master of Design
my part: My solo studio project, from the research to the printed shell.

The grey pebble-shaped shell worn at the neckline of a maroon top embroidered with silver sequin flowers, photographed outdoors. Pink light shows through its petal cut-outs and a small push button sits at its left end. — Worn at the neckline, outdoors.

The magnets that hold the module on are meant to be its electrode contacts too. It lifts off, so the garment can go in the wash.

UNSW design report, page 19, August 2024

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The device clipped at the hem of a maroon sequinned top, its petal cut-outs glowing, a USB-C cable hanging down, green foliage blurred behind. Torso only. — Worn at the hem, the cut-outs lit.

The perforated shell held against a light, the Kutch motif glowing through. — The shell held to the light.

Warp Drive

A STEM toy for children from six: one knob, two buttons and a two-inch screen on an ESP32-S3.

when: 2025, a personal project
my part: Designed and built it. AI coding assistants wrote most of the firmware; I set what it should do and tested it on the device.
battery: Powered off with a long press, it still drained its battery. I fixed what stayed awake in software in November 2025. The knob still draws a little.

The petrol-blue Warp Drive seen from above and to one side: a lime knob with a faceted grip, two lime buttons, two lit blue LEDs, a USB-C cable plugged in, and a white ring on a starfield screen. — The blue desk unit with two buttons. It went on sale in my own shop, and some sold.

Loading the toy’s ported Discovery mode.

Discovery mode, ported to your browser. Quiz and Story stay on the toy. Left alone, it plays by itself, silently.

knob: Warp, and choose in the menu
left button: Go, and back to the menu. Hold for three seconds to power off
right button: Settings, or a fact about what you found

18 objects

to find in space, from a star and a comet to the Ring Nebula. The firmware is open source (MIT) on GitHub.

Toy firmware, object list, recounted 22 October 2026

turn it off: my mark appears

Its power-off screen is the same face as my mark on this site, in an earlier, plainer drawing.

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Solis

A robot built to clean rooftop solar panels, so nobody has to climb up with a pole mop.

when: February to May 2021, Nirma University, B.Des
my part: Designed and built it with Devarsh Patel.

The white 3D-printed Solis prototype on a rooftop solar array, a fringe of cotton mop under its edge, string cables running out from its sides and a black lead in front. — retouched The printed prototype on a real roof.

No cleaning test is recorded in our deck.

4 cables

pull it across the array, wound in and out by four steppers on the carriage. We dropped the gantry: heavy, costly and hard to scale.

Course deck, pages 18 and 22, 2021

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From the bench

the high score reads 65535: two bytes of memory nobody wrote
the high score reads 65535: two bytes of memory nobody wrote
Snake on a palm-sized ESP32 console, with a joystick and a vibration motor. Four games, wired and coded, 2025.
more electronics
pen and alcohol marker on paper
pen and alcohol marker on paper
A hand vacuum, a drill, a toaster-like appliance and a spray bottle: quick product sketches, January 2020.
more sketches
cut by hand, with a chisel
cut by hand, with a chisel
A wooden box with hand-chiselled finger joints.
more material studies

Everything else from the bench is in the lab